Effective Date: 10/2024
Here at EcoClean Pros we are committed to protecting the privacy of our clients and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you engage with our residential and commercial cleaning services.
1. Information We Collect
We may collect personal information from you in various ways, including when you:
- Request a quote or service
- Schedule a cleaning appointment
- Communicate with us via phone, email, or our website
- Fill out forms or surveys
The types of personal information we may collect include:
- Name
- Contact information (email address, phone number, address)
- Payment information (credit card details, billing address)
- Service preferences and details
- Feedback and reviews
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage our cleaning services
- To communicate with you regarding appointments, quotes, and service updates
- To process payments and manage billing
- To improve our services and customer experience
- To respond to your inquiries and requests
- To send promotional materials, if you have opted in to receive them
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in delivering our services (e.g., payment processors, cleaning staff)
- Law enforcement or legal authorities when required by law or to protect our rights
- Other parties with your consent
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. This includes physical, electronic, and procedural safeguards.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Withdraw consent for us to use your information (where applicable)
To exercise these rights, please contact us using the information provided below.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and gather information about visitors. You can choose to accept or decline cookies through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us.
